Customer reviews are an essential part of a successful business. Many potential customers will leverage the opinions of other before making a purchases and they will use reviews in their own decision-making process. If your company or organization has bad reviews, they could be plaguing your business.
It is not uncommon these days for the grievances of unhappy customers and ex-employees to be played out by maliciously reviewing businesses online. Sometimes your company will receive a seemingly fake negative review. These are usually posted as spam, or sometimes be an unethical competitor.
Typically, fake reviews will be one-star and or some unsubstantiated complaints in the comments. Negative or fake reviews are mostly unregulated on sites like Facebook, Google, Yelp, TripAdvisor, search results. And they can pop up anytime.
One survey suggests 33% of business owners have seen competitors leave fake news or negative reviews about their business or service online.
Here are 4 tips on how to remove bad reviews
The exact steps depends on the website where your bad review is found, though generally these are the guidelines to follow:
- Asking the original author to remove the negative review,
- Flagging the negative review to Google, Yelp, TripAdvisor or the site where it is published
- Pursuing legal action against the person who posted it, and
- By using the assistance of an Online Reputation Management company
Remove or bury bad reviews
We can help you to reach out to the review site and plead a case on behalf of your business. In the event that the review can’t be removed, we can assist you to bury the review down further in Google.
We can help you remove fake, bad reviews and damaging content from the internet
Our review team can help you remove fake and bad reviews, and other defamatory Internet content. We know what it takes to not only remove fake online reviews, but put an end to the online attacks for good and help your business put its best digital footprint forward.
Are you keen to find out how we can assist you with your online reputation management?
Do you have some negative or bad reviews that you would like removed from the intenet?
Click here to get in touch with us today for a discussion.
